Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  If the item is in stock, your order will be prepared for shipment as soon as we receive your order.  If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 2 business days), we will process the charges and submit the order for shipment.

Order Shipment and Tracking:

If your order is stock and we process the charges to your credit card, it will ship within 2 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 3 business days of your order, or your item shows delivered but you did not receive your package, contact us at support@nourishbeaute.com

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos support@nourishbeaute.com and we will process a claim on the damaged product and arrange for replacement. 

Nourish Beaute's 90 Day Happiness Guarantee

We offer a 90 day no questions asked happiness guarantee. If you are not satisfied with your results for any reason, just let us know within 90 days of your order date and we will gladly refund your purchase price. For refunds, please contact support@nourishbeaute.com and reference your order number available on your emailed receipt.

Cancellations:

We are only able to cancel orders that have not shipped. If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original payment that you use when placing your order.

Our Price Match Guarantee:

Rest assured that we offer the absolute best prices online for all Nourish Beaute products. After all, we are the Official Nourish Beaute brand owners! That being said, we do sell on other channels such as Amazon.com.

If you do find another online store that offers a lower price within three months of your purchase date, please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date, we will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our other sales channel website within three months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• - You must purchase the item from our website before requesting your Price Match Guarantee
• - Promotions such as rebates and buy one, get one free offers are not eligible
• - The item must be in stock on the other website
• - The other website must be an online store, they may not have a retail location
• - The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• - The competitor must be an Authorized Retailer of the product in question
• - The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax